Company Details:

Nairobi,   Kenya

Closing Date for Receiving Applications:
KSh. -

Job Details

Job Level Lower Management
No. of positions available 1
Department Sales & Marketing
Industry Information Technology

Job Description

Solution Development and Architecture

  • Develop detailed network designs and Bill of Materials in the following areas: On-premises data (LAN, WAN, Data Center, Data Recovery), Cloud,
  • Network Security (Firewalls, IDS/IPS), Cabling Infrastructure (Copper and Fiber), Wireless Networks (WAN, Radios, MPLS, Air Band Radio), Call Centers (Cloud-based, SIP, VoIP, ISDN)
  • Perform on-premises implementations (Cisco IOS, ASA, Nexus, Meraki, and configuration associated with Layer 2 switching (VLANs, STP, vPC, LACP), Layer 3 routing (OSPF, EIGRP, BGP), Network Security (ACLs, NATs, IPsec VPNs, SSL remote access VPNs), and QoS
  • Set up, configure, and test Cisco Call Manager, Unity, Call Manager Express, Unity Express, Cisco LAN switches (core, distribution and access), Cisco firewalls, routers and voice gateways, etc
  • Troubleshoot, maintain, upgrade, and provide solutions to complex hardware/software problems
  • Configuration and maintenance of data center, enterprise software, sales & cloud services/solutions, Teleconferencing, SIP-based communications,
  • Unified Communications, Integration, Network Design, VOIP, etc.
  • Load deals with manufacturers and claim rebates
  • Will directly work with the manufacturers/ Distributors to make sure that all the partnership certifications are met and maintained

Project Development & Management

  • Participate in designing UC solutions as per the client needs and budget
  • Staff deployment: develop and maintain excellent technicians in UC department
  • Plan, organize, and direct activities concerned with the implementation of projects
  • Schedule the project in logical steps and budget time required to meet deadlines
  • Provide direction and clear installation standards for other technical staff
  • Confer with supervisory personnel, owners, contractors, and design professionals to discuss and resolve matters such as work procedures, complaints, and installation problems.

Technical Pre- sales

  • Work closely with the sales team on proposals.
  • Attend meetings with business development managers as a technical expert.
  • Put together business cases for the sales teams to support their proposals
  • Work closely and collaboratively with customers to devise effective solutions.
  • Provide ongoing support for customer’s post implementation.
  • Produce detailed costings for customers and ensuring the contract is profitable.

Team Management  

  • Ensuring the team members attain the highest number of certifications in various UC product lines
  • Daily planning on operations of the team
  • Problem solving by offering technical support and advise to team members
  • Performance evaluation of team members

Job Requirements

Minimum Requirements

  • Bachelor’s Degree in Business Information Technology / Telecommunication and Information Technology / Computer Engineering / Computer science or a Higher National Diploma in Information Technology
  • Must have Professional-level certification in CISCO and any other world-renowned vendor (Huawei, Sophos, Microsoft, Fortinet, check point, CISCO Meraki etc.) with network infrastructure management knowledge.
  • Minimum 5 years ‘experience in Information technology industry experience
  • Experience in Cisco and and/or Call Center systems engineering experience
  • Project Management and Audit Reviews
  • Servers and Networking Systems Design and Integration

Required Skills

Preferred Candidate Personality

Additional Information

Job Advertisement Details

Advertise Job From - Start Date 28-10-2020
Post Job as Anonymous No
Email Address / URL to receive applications
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Company Details

Company Description

Smoothtel & Data Solutions Limited is a leading provider of integrated business and technology solutions in Kenya and across Afric